What about support?
When purchasing a website it is important for you to know that there are After Sales and Support services in place should you run into difficulties
Sites Republic might be a low cost solution. However, it delivers the same amount of punch if not more than almost any bespoke development in today's marketplace.
For the standard cost (£299.00) your company will be entitled to the following support from our dedicated support team:
- Lifetime system upgrades
- Lifetime server support
- Support knowledge base
- Support forums
- Step by step wizards
- Step by step help guides
- Step by step video support
And when all else fails, we are happy for you to contact us directly.
- Telephone support *
- Email support **
Your site and your company's success are paramount to our company's future. Our support policy ensures that all clients are supported within a given time frame. Should you wish to discuss support upgrades please feel free to contact our customer support team.
* Telephone calls to support are charged at a BT premium rate. Alternative support plans are available should you wish for freephone support.
** Email support is based on a queue system and all support emails are answered within 3 days. Under normal operation emails are responded to within 48 hours.